Account verification

Account verification

 

How do I upload documents to my account?
Go to ‘Account Details’ and click on ‘Add Documents’ there you will be able to upload document by adding document number and type.
You need to upload all the necessary documentation to your profile and once they are all checked our Security Team will contact you.

 

We may request the following verification documents:

1.    ID

  • Passport

  • Driving license

  • Other valid government issued document

*The document must clearly state your name, date of birth, expiration date, document number and your picture ID. Please note that the document must not be cropped.

2.    Proof of address

  • Utility bill such as water, gas or electricity

  • Bank statement

  • Or any government official documents

*We require a full A4 scan of the document, this must clearly state your name, current address, issue date and company logo/stamp. Please ensure that documents must not be older than 3 months and not be cropped. 

      3.    Proof of payment

  • Copy of card

  • Bank statement 

  • Online bank statement screenshot

*Please ensure that the first 6 and last 4 digits are clearly visible along with your name and expiration date. Please note that the document must not be cropped.

 

E-wallets: 

  • A clear screenshot or scan of the document, this must state your name, email address and account number/ID.

  • Bank statement 

  • We require uploads or screenshots of your bank statement this must state your name and card number.